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  • June 22, 2020 at 10:43 am #3852

    sichys
    Participant

    804

    Installation

    Hi,
    I have installed the Teachify and it said completed but when I try to load the page it keeps looping and never loads up.

    How can this be resolved?

    Note: I have different laravel website on the domain but I want to replace it with Teachify so I am building Teachify in a folder first before switching it.

    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)
  • June 22, 2020 at 2:48 pm #3854

    x8smile
    Participant

    Make sure you have a VPS to run Teachify Properly.

    June 23, 2020 at 10:40 am #3859

    sichys
    Participant

    How come VPS was not included in the requirements in envato market? Even those with VPS are having problems installing your script.

    https://codecanyon.net/item/teachify-lms-powerful-learning-management-system/26927646/comments?utf8=%E2%9C%93&term=VPS&from_buyers_and_authors_only=0&order_by=relevance

    You have a very bad support system. I hope I have not wasted my time and money with your script.

    June 23, 2020 at 10:45 am #3860

    sichys
    Participant

    You guys hardly answer questions and always blame issues on something else. I have aked for help with installation and there’s no support and yet I paid for support. VERY BAD.

    June 23, 2020 at 7:44 pm #3868

    themeqx
    Keymaster

    Hi

    Please try to install manually https://www.themeqx.com/docs/teachify-lms/getting-started/installation/

    Or provide us your server credential to check what’s the issue.

    If you are going to provide us your server credential, please provide it in a private reply.

    Best Regards

    June 23, 2020 at 8:18 pm #3870

    sichys
    Participant
    This reply has been marked as private and you are not authorised to see.
    June 24, 2020 at 10:24 pm #3872

    sichys
    Participant

    I have tried manual installion and still the problem continues
    I have given you the login details to check.

    June 25, 2020 at 5:01 am #3875

    themeqx
    Keymaster
    This reply has been marked as private and you are not authorised to see.
    June 25, 2020 at 5:04 am #3876

    themeqx
    Keymaster
    This reply has been marked as private and you are not authorised to see.
    June 25, 2020 at 3:27 pm #3887

    sichys
    Participant

    The login details is now working please check it again.
    Thanks

    June 25, 2020 at 3:42 pm #3889

    themeqx
    Keymaster

    Thanks, just logged in, which folder I should install? or it will be on your root directory?

    Best Regards

    June 25, 2020 at 3:56 pm #3890

    themeqx
    Keymaster
    This reply has been marked as private and you are not authorised to see.
    June 25, 2020 at 4:49 pm #3892

    sichys
    Participant

    Thank you. I have copied the files to the root folder. How can I make the website show on the domain without /public in front of it?

    Thanks for your help

    June 25, 2020 at 4:57 pm #3893

    themeqx
    Keymaster

    Please read the doc https://www.themeqx.com/docs/teachify-lms/remove-public-from-url/

    Best Regards

Viewing 13 replies - 1 through 13 (of 13 total)

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