Payments

[Riccardo]

Payments

Hi there,

I have created a user – and they have created a campaign that ended today.

I (logged out user) made a donation to the campaign.

Admin received the payment and approved it.

Now the user can see the donation reflected on their side. However, now that the campaign has reached its end date theres no way for me to withdraw my donations. When i click on “withdraw” i can see the donation made but no way for me to receive it. How are users supposed to receive their money? Im perplexed.

https://fund.travelforbucks.com/public/

i have made .env on debug.

Log in using these credentials:
user: [email protected]
pass: Campioni4

You will see this user can see the $1 donation but there’s no way for them to withdraw the money??

[Katherine J. Bates]

Could you please provide us your server credential in private reply? we will check it and fix if not working as soon as possible.

Best regards

[Riccardo]

This reply has been marked as private and you are not authorised to see.

[Riccardo]

any update?

[Katherine J. Bates]

Thank you

It seems you’ve not provided your login info.

Please provide admin and a users login info, so we can check it

Best regards

[Riccardo]

This reply has been marked as private and you are not authorised to see.

[Katherine J. Bates]

Hi

We are checking this issue, please test with another campaign, it’s maybe missing something like condition. Let us see this.

Best regards

[Riccardo]

i have checked, the other campaigns that ended yesterday. I submitted withdraw request today but nothing comes through to admin side.

[Riccardo]

Any resolve to this, when users submit withdraw request it doesnt show on admin panel.

[Katherine J. Bates]

In the file /root/source/app/Http/Controllers/PaymentController.php

line 94, it looks something like

Replace below line
//Withdrawal_request::create($data);

with

Withdrawal_request::create($data);

Best regards

[Riccardo]

Thanks! this worked perfectly! Hope it didn’t take too long to figure out that the problem was this 😉

[Katherine J. Bates]

We are sorry to say, we were a vacation, so it was the delay, We are trying to improve our supports.

Best regards

[Riccardo]

Hi i spotted an issue with the withdrawel_requests.
You didnt make the column ‘id’ a primary key and neither did it auto increment so when you got multiple withdrawal requests you couldnt pull the correct data when viewing the requests as an admin.

I found that adding the this SQL resolved the issue (for anyone wondering)

ALTER TABLE withdrawal_requests MODIFY COLUMN id INT AUTO_INCREMENT;

[Katherine J. Bates]

Thank you, but it should work if you import full database, let us see

Best regards